Unable to launch the Desktop and Laptop (DLO) Administration Console
Article ID: 100031869
Updated On:
Description
Error Message
Communications with the DLO services are down. Check to see if DLO services are running on ".
Cause
The issue is caused when the value for the DEFAULTDATABASESERVER is incorrect / removed.
Resolution
Please follow these steps:
1. Backup the SETUP.INI file that is found in the following path on the DLO Administration server:
C:\Program Files\Veritas\Veritas DLO\DLOAgent\
2. Edit the above file and scroll down to the following section:
[Startup]
Within this section, enter the name of the DLO Database SQL Server within the quotes of the following parameter:
DEFAULTDATABASESERVER="
Example:
3. Save the file and launch the DLO Admin Console.
Issue/Introduction
Unable to launch the DLO Administration Console.
Additional Information
ETrack: 3867021
Was this article helpful?
Yes
No
Powered by
