Error Message

When selecting "Setup" tab, right-clicking Dedupe server name and selecting "Edit", "The network path was not found. Do you want to retry?" appears

Or

When selecting "Setup" tab, right-clicking Dedupe server name and selecting "Manage", "Dedupe Server port change failed" appears.

For example, if you want to configure the HTTP port number to 8181 and HTTPS port number to 8445, then do the following:

1. Open C:\Program Files\Symantec\Symantec DLO\Dedupe\Tomcat\conf\server.xml by Notepad.

2. Replace all occurrences of the value 8080 with 8181.

3. Replace all occurrences of the value 8443 with 8445.

4. Save server.xml.

5. Open the command prompt and run the commands below.

SQLCMD -E -S localhost\<DLO Instance name>
Use DLO
Go
Update dedupeserver set ddhttpport=8181 where ddname=”<Dedupe Server name>”
Go
Update dedupeserver set ddhttpsport=8445 where ddname=”<Dedupe Server name>”
Go
Exit

Note:
is DLO if SQL Server service for DLO is "SQL Server (DLO)".
is dedupe1 if Dedupe Server name is "dedupe1" under Dedupe Server in Setup screen of DLO console.

6. Close the command prompt

7. Restart the Dedupe Server.

8. Dedupe Server opens 8181 port as HTTP and 8445 as HTTPS.




 

"The network path was not found" or "Dedupe Server port change failed" appears after editing server.xml to change HTTP/HTTPS port number.