Cannot run existing restore jobs using 'Run now' option by users other than restricted encryption key owner
Article ID: 100031733
Updated On:
Description
Error Message
The following error window pops up when trying to run the existing restore jobs using the 'Run now' option.
The following error message displays when trying to run the existing restore jobs using the Start-BEJob command with the BEMCLI.
Resolution
This is by design. Create a new restore job or edit the existing job, so that the pass phrase for the encryption key can be validated.
Issue/Introduction
When data is encrypted with a restricted encryption key, users other than the key owner cannot run existing restore jobs using the 'Run now' option. The existing restore jobs include scheduled jobs, completed jobs and jobs created without a schedule. Also, the jobs cannot run using the Start-BEJob command with the Backup Exec Management Command Line Interface (BEMCLI). Please note if the jobs are placed on hold they can be taken off of hold and then run according to the schedule.
Additional Information
JIRA: E0008848
ETrack: 620261
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