Backup Exec Remote Agent Fails to install CRANTOperations::AddBackupOperatorSecurity
Article ID: 100031715
Updated On:
Description
Error Message
Backup Exec RAWS install logs error:
The return value for Symantec Backup Exec Agent for Windows returned error code: 1603
CRANTOperations::AddBackupOperatorSecurity
CRANTOperations::AddBackupOperatorSecurity
CustomAction RAWSAMD64_ConfigRAWS returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 15:06:45: InstallExecute. Return value 3.
Action 15:06:45: Rollback. Rolling back action:
Cause
Permission issue on C:\Program Files folder or C:\Programs Files\Veritas or symantec\ folder.
Resolution
Add and Grant the Backup Operator Group to C:\Program Files or C:\Program Files\Veritas or symantec\ folder.with FULL control.
Issue/Introduction
Push or manual install of the Backup Exec remote agent fails to install. Install log reports
The return value for Veritas Backup Exec Agent for Windows returned error code: 1603
The return value for Veritas Backup Exec Agent for Windows returned error code: 1603
Was this article helpful?
Yes
No
Powered by
