Backup Exec Vss Error Volsnap Event Id 36
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Article ID: 100031121
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Description
Error Message
Event ID: 36
Event Source: VolSnap
Event Type: Error
Event Details: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user-imposed limit.
Cause
This event is often logged due to either a lack of space on the drives being snapped or the default snapshot storage size limit is imposed on the drives.
Resolution
- Open Windows Disk Management (Note if this error is happening on a remote backup, this will need to be performed on the remote server.)
- Right click on the drive indicated in the event > Properties
- Shadow copies
- Select the drive
- Settings
- Select the radio dial that states " No Limit".
- Click OK
**Side note, if it is already checked, proceed to step 8


8. vssadmin list shadows --> If it returns results, run this command to clear out the left-over snapshots:
9. vssadmin delete shadows /all

10. Run the backup Again
Issue/Introduction
Backups fail with VSS timeout errors in the event log, including event id 36 Volsnap.
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