The Backup Exec job engine system service is not responding , the backup job shows up as recovered and some servers may not be backed up

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Article ID: 100030803

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Updated On:

Description

Error Message

Final error: 0xe00081d9 - The Backup Exec job engine system service is not responding.

UMI-V-79-57344-33241

Cause

The selection list may have older servers or entries which are not present or are incorrect.

Resolution

To resolve the issue, verify the selection list is valid by reviewing the View Selection Details tab of the selection list as follows:

 

1. Check for resources that are listed but do not exist in the environment. 

2. Delete the bad selections from the View Selection Details tab of the selection list.

 

The backups should no longer fail due to the software being unable to connect to the non-existent resources.

 

Issue/Introduction

The Backup Exec Job Engine system service is not responding, the backup job shows up as recovered and some servers may not be backed up.