V-79-57344-42097 - Physical to Virtual Conversion (P2V) of UEFI based machines fails with 0xe000a471.

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Article ID: 100030693

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Updated On:

Description

Error Message

0xe000a471 - Conversion of Unified Extensible Firmware Interface (UEFI) based computers is not supported.

Resolution

Backup Exec currently does not support P2V of UEFI based machines. This also applies to Backup to Virtual (B2V) operations.  

There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. While this issue may be resolved in a future major revision of the software at a later time, it is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.
 


 

Issue/Introduction

Physical to Virtual Conversion (P2V) of UEFI based machines fail with the errors shown below.

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Additional Information

JIRA: BE-24689 UMI: 0xe000a471 V-79-57344-42097 UMI: V-79-57344-42097