Exchange backup fails with error "0xe000032c - The consistency check of the snapshot for the Microsoft Exchange database has failed"

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Article ID: 100029711

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Description

Error Message

0xe000032c - The consistency check of the snapshot for the Microsoft Exchange database has failed. You should check for possible data corruption in the Exchange Server that is online.

Cause

The above error causing the consistency check to fail during the backup of Exchange Mailbox Store, is particularly related to Microsoft Exchange Server.  Backups of the Exchange database may also hang during the consistency check.

Resolution

Consistency check failure is an Information Store problem identified by Microsoft. To resolve the issue, the Microsoft Exchange database needs to be checked with utilities, such as Eseutil and Isinteg. Please contact Microsoft Product Support Services for use of these utilities and assistance in getting these errors resolved.

For additional information about this issue, please see the following Microsoft articles:

[Recovery and Repair for Microsoft Exchange Server]
 https://www.microsoft.com/technet/prodtechnol/exchange/55/maintain/ch17.mspx

[Overview of Exchange Server database architecture and Database Engine]
 https://support.microsoft.com/default.aspx?scid=kb;en-us;271987

[XADM: Event ID 1025 Is Logged Repeatedly in the Application Event Log]
 https://support.microsoft.com/default.aspx?scid=kb;en-us;311233

[Event ID 9646 is logged when you try to send many messages in Exchange Server 2003]
 https://support.microsoft.com/default.aspx?scid=kb;en-us;830836
 
 

 

Issue/Introduction

Exchange backup fails with error "0xe000032c - The consistency check of the snapshot for the Microsoft Exchange database has failed. You should check for possible data corruption in the Exchange Server that is online." or hangs during the database consistency check.
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