Exchange backup fails with: V-79-32775-5 VSS Snapshot provider error (0x80070005): Access is denied.

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Article ID: 100028973

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Updated On:

Description

Error Message

Final error: 0x80070005 - Access is denied.
Final error category: Other Errors


For additional information regarding this error refer to link V-79-32775-5

- AOFO: Initialization failure on: "Microsoft Information Store". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot provider error (0x80070005): Access is denied.

 

Resolution

First, reboot the problem system to attempt to reset VSS and then re-run the backup operation.

Perform the troubleshooting steps in the article below if this error is being received after performing a reboot of the system, or if a reboot cannot be performed:

Volume Shadow Copy Service (VSS) Information and Troubleshooting VSS issues

www.veritas.com/docs/000041961

 

 

Issue/Introduction

Backups of Exchange servers are failing with access denied and snapshot provider errors.

Additional Information

UMI: V-79-32775-5