Backup Exec cannot convert a physical server to a VM because the disk configuration is not populated.

book

Article ID: 100028476

calendar_today

Updated On:

Description

Error Message

System configuration is not specified.

 

Cause

Unlicensed version of ESXi.

 

Resolution

Licensing the ESXi node should make the option to convert available.

Note: For more information on ESXi licenses and to obtain the ESXi license, kindly contact the VMware Support team: www.vmware.com/

Issue/Introduction

Trying to convert a physical backup to a virtual machine with Backup Exec, but getting an issue with the system configuration not being populated when running through the wizard.