This issue occurs rarely and if you encounter this error, please try the following workaround.

Do the following in the order listed:

• Verify that the Veritas System Recovery service exists and is running.
• If the Veritas System Recovery service does not exist, then register it using the following steps:
  • Open a command prompt.
  • Change to the following directory:
    \Program Files\Symantec\Symantec System Recovery\Agent
  • Type the following command and then press Enter:
    sc create "Veritas System Recovery" start= auto binPath= "c:\Program Files\Symantec\Symantec System Recovery\Agent\VProSvc.exe" DisplayName= "Veritas System Recovery" depend= RpcSs/PlugPlay/EventLog | sc description "Veritas System Recovery" "Provides backup and restore services, job scheduling, and event notification" | sc start "Veritas System Recovery"
    
    Note: Ensure that the binPath is correct and note the space after the equal to (=) sign.