Error Message

Job log shows the following error:

Final error: 0xe0000f0c - An error occurred when attempting to initialize encryption for job.
Catalog- \\Server\C: Backups An error occurred when attempting to initialize encryption for job.
Null backupset.  Possible reason:
Cataloging SW Compressed ArcServe Tape. Backupexec does not support this operation

Event Type: Information
Event Source: Backup Exec
Event Category: None
Event ID: 58060
User:  N/A
Computer: Servername
Description:
Backup Exec Alert: Media Intervention
(Server: "Server") (Job: "Catalog 00024") Backup set #1 on storage media #1
Backup set description: "Full Backup"
The encryption key required by this set (key name: Key1) cannot be retrieved. To Catalog this set, click Tools, click Encryption Keys, and then create a key using the same pass phrase and encryption type as the original key.
(You must close this message before you can go to the Tools menu.)
(When running the Central Admin Server Option, keys must be created on the media server that is running the job.)
After you add the key, go to the Alerts pane, open this alert again, and then click Yes to retry operation for the set. Otherwise, you can click No to skip to the next set, or click Cancel to terminate the job.

Debug log shows the following errors:

BENGINE:   [0000]      DeviceIo: SCSI:  ASC ENCRYPTION_ERROR
BENGINE:   [0000]      DeviceIo: SCSI:  ASCQ UNABLE_TO_DECRYPT_DATA
BENGINE:   [0000]      DeviceIoScsiDrive::ReadData[1]: DERROR_UNABLE_TO_DECRYPT_DATA(0x70000033) <-
BENGINE:   [0000]     [server]             - Set is encrypted but no matching key was found!!!

The Encryption key type is modified or if the newly created Encryption key type is different than the original key.

Please ensure that the Encryption key type is the same as the original key.

1. Restricted
2. Non-Restricted