System state backup fails with "0xe000fedd - A failure occurred accessing the object list."

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Article ID: 100027675

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Description

Error Message

0xe000fedd - A failure occurred accessing the object list.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-65245

Resolution

Find the registry key that has UNIX style paths by enabling debug logging and change it to use back slashes instead of forward slashes in the path name.
 
Note: Forward slash "/" is wrong only in a file path. The use of forward slash "/" is correct as swtich for application(s).  

Example of correct path and switch use:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\3DM2\3dm2.exe /silent /IgnoreErrors

 

Backup the registry before making any changes or there could be data loss or corruption.  

Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.
 
  1. Open regedit.
     
  2. Navigate to the following reg key:
     
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services
     
  3. Look for the following text in the ImagePath value:
     
    jre6/bin/java.exe
     
  4. Once found, change the forward slashes to backslashes.

    So, this:
    jre6/bin/java.exe

    becomes:
    jre6\bin\java.exe
     
  5. Try running the backup again.


The issue has been reported with other applications as well, example:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\3DM2/3dm2.exe

The best practice is to search "CurrentControlSet" registry for "/" (forward slash)

Note: Changing the registry path in this manner could cause problems for other applications.


Issue/Introduction

The System Files writer has a entry using Unix style paths
Example: <FILE_LIST path="c:\program files\java" filespec="jre6/bin/java.exe" filespecBackupType="3855"/>
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