Backup completes successfully but Error E4BD0012 is reported

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Article ID: 100027601

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Updated On:

Description

Error Message

Info 6C8F1F7D: A scheduled base recovery point of drive C:\ was created successfully.   
Error E4BD0012: An interaction with the catalog's database layer failed unexpectedly

Cause

The issue is due to corruption on the backup destination or within the backup schedule or history.

Resolution

1.  Create a new subfolder on the backup destination.
2.  Edit the destination in the backup job to point to the new destination folder.
3.  Run the backup job.

If the issue persists, use the following article to reset the job and history information:
https://www.veritas.com/support/en_US/article.000037241 

 

Issue/Introduction

Veritas System Recovery (VSR) backups complete and the image is created successfully, but the operation reports Error E4BD0012.