V-79-0-5949 Hyper-V backup of a Highly Available Virtual Machine fails with communication failure error and keeps the Cluster Shared Volume (CSV) in "Backup in progress, Redirected access" status
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Article ID: 100027523
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Description
Error Message
An error occurred while connecting to the Backup Exec Remote Agent on the Backup Exec server. Ensure that the job options are correct, and then submit the job again. The backup set was not created.
Final error: 0x173d - Back up is in progress. Please wait for backup completion before trying this operation again.
V-79-0-5949 - Snapshot provider error (0x173D): Back up is in progress. Please wait for backup completion before trying this operation again.
Resolution
Unlock the redirect access mode using the following command:
CSV volume using the cluster PowerShell cmdlet Test-ClusterResourceFailure "name of csv"
Issue/Introduction
Hyper-V backup of a Highly Available Virtual Machine fails with a communication failure error and keeps the Cluster Shared Volume (CSV) in "Backup in progress, Redirected access" status resulting the next backup to fail with an error of: "0x173d- Back up is in progress".
Additional Information
UMI: V-79-0-5949
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