Error Message

Access Denied or error similar to “Remote Install Error: Credentials not found for machine.”

Push Install is blocked

• To run the push install to remote machines, RPC service should be running on both machines.
• The user who is doing the push installation needs to be part of the domain admin group.
• This means that both the user that is logged into the DLO Media Server and the account being used to do the push installs.
• If a firewall is being used the settings need to allow inbound file and printer sharing and inbound remote administration.
• Group Policy settings should be set as followed:
  • Windows Firewall: Allow inbound file and printer sharing exception (Enabled)
  • Windows Firewall: Allow inbound remote administration exception (Enabled)
• Ensure that the “Windows Management Instrumentation” and “Remote Registry” services are running on the remote machine and the user has execute permission for “Windows Management Instrumentation” service.