Error Message

0xe000ff11 - A communications failure has occurred with a Linux or Unix resource.

This issue is resolved in Backup Exec version 25.

Workaround :

Deselect the checkbox 'Back up files and directories by following symbolic links'  from backup job ( Edit backup job settings -> Files and Folders)

The Backup Exec for Windows Servers Remote Agent for Linux or Unix Servers (RALUS) backup job fails with 0xe000ff11 if a symbolic link file exists on a Linux machine. When getting the status of a link target, the remote agent continues to look at the same file recursively by adding '/' to its path. The remote agent debug log shows as follows:
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76e5b90 Wed Jun 27 02:12:27 2012 : last_slash called with non absolute path name '*.*'
76e5b90 Wed Jun 27 02:12:27 2012 : vx_stat_by_name: Getting stat of /etc/libvirt/qemu/networks/autostart
76e5b90 Wed Jun 27 02:12:27 2012 : vx_open_by_name: Opening object name : /etc/libvirt/qemu/networks/autostart, openflags : B
76e5b90 Wed Jun 27 02:12:27 2012 : vx_open_by_name: new handle =0x83b02a0
76e5b90 Wed Jun 27 02:12:27 2012 : vx_stat_by_name: Getting stat of /etc/libvirt/qemu/networks/autostart/default.xml
76e5b90 Wed Jun 27 02:12:27 2012 : FillinDTA: This is a symbolic link. Following if dir.
76e5b90 Wed Jun 27 02:12:27 2012 : vx_get_link_target for /etc/libvirt/qemu/networks/autostart/default.xml
76e5b90 Wed Jun 27 02:12:27 2012 : vx_stat_by_name: Getting stat of /etc/libvirt/qemu/networks/autostart/../default.xml
76e5b90 Wed Jun 27 02:12:27 2012 : FillinDTA: returning link as File, full_filename=/etc/libvirt/qemu/networks/autostart/../default.xml, full_targetname=../default.xml
76e5b90 Wed Jun 27 02:12:27 2012 : vx_get_link_target for /etc/libvirt/qemu/networks/autostart/default.xml
76e5b90 Wed Jun 27 02:12:27 2012 : vx_stat_by_name: Getting stat of /etc/libvirt/qemu/networks/autostart//default.xml
76e5b90 Wed Jun 27 02:12:27 2012 : vx_get_link_target for /etc/libvirt/qemu/networks/autostart//default.xml
76e5b90 Wed Jun 27 02:12:27 2012 : vx_stat_by_name: Getting stat of /etc/libvirt/qemu/networks/autostart///default.xml
76e5b90 Wed Jun 27 02:12:27 2012 : vx_get_link_target for /etc/libvirt/qemu/networks/autostart///default.xml
76e5b90 Wed Jun 27 02:12:27 2012 : vx_stat_by_name: Getting stat of /etc/libvirt/qemu/networks/autostart////default.xml
....................................................................
76e5b90 Wed Jun 27 02:12:28 2012 : vx_stat_by_name: Getting stat of /etc/libvirt/qemu/networks/autostart//////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////default.xml
76e5b90 Wed Jun 27 02:12:28 2012 : vx_get_link_target for /etc/libvirt/qemu/networks/autostart//////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////default.xml
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ETrack: 4140202