V-79-57344-38304 - VMware Backup snapshot fails with error 0xe00095a0 if the virtual machine has either a raw disk, a shared bus controller or other incompatible device

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Article ID: 100027153

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Description

Error Message

Backup Job Log shows:-

Completed status: Failed
Final error: 0xe00095a0 - An attempt to take a snapshot of a virtual machine failed because the virtual machine has either a raw disk, a shared bus controller or other incompatible device.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-38304

 

Cause

This issue may occur if :

1. Virtual machine has a Raw Mapped Lun

OR

2. A virtual machine has a SCSI controller with bus-sharing enabled.

Refer to the VMware KB article for more information about SCSI controllers with bus-sharing enabled:

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1006392

 

Resolution

Workaround:-

1. Exclude the virtual machines in question from backup job selection.

2. Backup these machines like physical machines using remote agent for Windows systems (RAWS)

Refer to the VMware KB article for other workarounds:

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1006392

 

 

 

 

Issue/Introduction

An Agent for VMware enabled backup of virtual machines fails with 0xe00095a0.

Additional Information

ETrack: 0xe00095a0 UMI: V-79-57344-38304