Duplicate job between DataDomain OST devices fails with error: 0xe00084f4 - An unknown error has occurred.

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Article ID: 100026807

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Description

Error Message

error: 0xe00084f4 - An unknown error has occurred.
Final error category: System Errors


Sgmon log shows:

BENGINE:  [08/03/12 12:22:25] [6464]     DeviceIo: STS: Debug: C:\Program Files\Veritas\Backup Exec\\libstspiDataDomain.dll:stspi_copy_extent called to_id: 1, to_off: 0, from_id: 2, from_off: 0, len: 109387776, flags: 0
BENGINE:  [08/03/12 12:22:25] [6464]     DeviceIo: STS: Debug: ddcl_ddcp_close(): Closing File vmiadrsu/BEOST_00000011:0000000000:{608D540D-8B52-46F5-A685-E34107326EF7}:4:0:: via ddcp on hostname VMIADDDR, pid is 1808
BENGINE:  [08/03/12 12:22:25] [6464]     DeviceIo: STS: Error: C:\Program Files\Veritas\Backup Exec\\libstspiDataDomain.dll:stspi_copy_extent STS_EPLUGIN nfs filecopy start failed (nfs: Operation not supported)
BENGINE:  [08/03/12 12:22:25] [6464]     DeviceIo: ostutil:Opdup Copy extent 0x0 bytes copied from PEOST_00000582 to BEOST_00000011 in 0.001000 seconds, rc=2060046
BENGINE:  [08/03/12 12:22:25] [6464]     DeviceIo: STS: Debug: C:\Program Files\Veritas\Backup Exec\\libstspiDataDomain.dll:stspi_close_image handle =0000000004D98C60 complete flag =1 force flag =0 fd =1
BENGINE:  [08/03/12 12:22:25] [6464]     DeviceIo: STS: Debug: ddcl_do_close: All 512 file buffers freed (512)

UMI Code - V-79-57344-34036 

Cause

DataDomain Replication license is not installed on either the devices.

Resolution

To perform duplication between DataDomain OST devices, DataDomain replication and DDboost licenses need to be installed on source and destination devices.

Issue/Introduction

Duplicate job between DataDomain OST devices fails with error: 0xe00084f4 - An unknown error has occurred.