Backups of the Deduplication Storage Folder to tape fail with "The VSS Writer timed out (0x800423f2), State: Failed during thaw operation (10)."
Article ID: 100026758
Updated On:
Description
Error Message
Writer Name: Backup Exec Deduplication Storage, Writer ID: {55F6D76D-8617-4FC8-81E9-DF0DE529B555}, Last error: The VSS Writer timed out (0x800423f2), State: Failed during thaw operation (10).
Cause
High Disk I/O triggered by Content Router Queue Processing (CRQP) causes VSS to delete the snapshot created for backup.
Resolution
Workaround: Move the backup of the deduplication storage folder into its own seperate job to be executed after queue processing has completed.
If queue processing spans to the following day, please see related issue https://www.veritas.com/docs/000020404
Issue/Introduction
Backups of the deduplication storage folder fail when backed up to tape.
Additional Information
ETrack: 2732981
ETrack: 2982907
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