Conversion to a virtual machine job fails with Cannot convert the physical machine due to an unsupported dynamic disk.

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Article ID: 100026362

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Description

Error Message

 

Cannot convert the physical machine due to an unsupported dynamic disk.

 

Cause

 Dynamic disks are not supported.

 

Resolution

  

Only basic disks are supported. Dynamic disks are not supported. Reference the Backup Exec Administrator Guide.

 

 

Applies To

Backup Exec 2012 and later

Hyper-V Agent.

Vmware Agent.

Source physical server contains a dynamic disk.

 

 

Issue/Introduction

When converting a physical server or existing backup set to a virtual machine using the "Convert Backup to Virtual Machine" option the job fails when the source server contains a dynamic disk.