Error EBAB0013: A test that safeguards the integrity of the program failed unexpectedly. PRECONDITION failed, LocalProgress::LocalProgress: .\LocalProgress.cpp(56): estimate.mUnits >= 0.Details: 0xEBAB0013

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Article ID: 100025640

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Description

Error Message

Error EC8F17B7: Cannot create recovery points for job: Drive Backup of (C:\).Error EBAB0013: A test that safeguards the integrity of the program failed unexpectedly. PRECONDITION failed, LocalProgress::LocalProgress: .\LocalProgress.cpp(56): estimate.mUnits >= 0.Details: 0xEBAB0013

Cause

It is suspected bad disk geometry.

 

 

Resolution

 To determine if disk geometry is the issue do the following:

1. Run partinfo.exe
Location for partinfo.exe :
(x86) > C:\Program Files\Symantec\Backup Exec System Recovery\Utility
(x64)> C:\Users\All Users\Symantec\Backup Exec System Recovery\Utility
2. Review partinfo.txt file by comparing the Partition Information for Disk #, where # is the disk number, 'Total sectors,' value  for each partition with its corresponding, Volume Boot Record, 'Total NTFS Sectors,' value, the difference should be a value of one.

 

For example :

 

 System               Part Table LBA   # Boot     BCyl Head Sect FS      ECyl Head Sect       StartSect         NumSects
=========================================================================================================================
C:\
   On Disk Values:                0   0  80         0   32  33  07      1023  254  63            2,048      156,299,264
   Calculated:                                      0   32  33          9729   78  13 

====================================================================================================================
Partition Information for Disk   0:               74.5 GB
Volume Path            PartitionType  Status         Size      Part Table Lba   #     Start Sector    Total Sectors
====================================================================================================================
                       Unallocated    Pri               1 MB             None  --                0            2,048
C:\                    NTFS           Pri,Boot       74.5 GB                0   0            2,048      156,299,264
                       Unallocated    Pri              88 KB             None  --      156,301,312              176

 

C:\
====================================================================================
Volume Boot Record for Disk 0:  at Sector 2,048  (0x800)
File System: NTFS    (BPB NT Version)
====================================================================================
 1. Jump:                    EB 52 90
 2. OEM Name:                NTFS   
 3. Bytes per Sector:        512
 4. Sectors per Cluster:     8
 5. Reserved Sectors:        0
 6. Number of FATs:          0
 7. Root Dir Entries:        0
 8. Total Sectors:           0
 9. Media Descriptor:        F8
10. Sectors per FAT:         0
11. Sectors per Track:       63  (0x003F)
12. Number of Heads:         255  (0x00FF)
13. Hidden Sectors:          2048  (0x00000800)
14. Total Sectors (>32 MB):  0  (0x00000000)
15. Disk Unit Number:        128 (0x80)
16. Reserved For NT:         0x00
17. Extended Boot Sig:       0x80
18. Reserved:                0x00
19. Total NTFS Sectors:      156151799
20: MFT Start Cluster:       786432
21: MFT Mirror Start Clust:  9759487
22: MFT First Cluster:       786432
23: Clusters per FRS:        246
24: Clusters per Index Blk:  1
25: Serical Number:          0xEAA827EFA827B949
26: Checksum:                0  (0x00000000)

 Here the difference is more than 1 indicating partition problems.
156,299,264 - 156,151,799 =  147465

3. Use a file base backup utility (e.g. NTbackup) to create a backup of the data on the drive.

4. See if disabling the drive within the BIOS, reboot back into the BIOS and force a redetection properly then detect the partitions on this drive.

5. If step 4 fails, rebuild the file structure on the disk, and then restore the drive's data from step 1's backup.

 


Applies To

Veritas System Recovery 2011

Issue/Introduction

Unable to backup even if the options "Ignore bad sectors during copy" and "Disable SmartSector copying " both are selected during backup recovery set creation process.
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