Backups fail with "The VSS_E_PROVIDER_VETO the operation" or "The VSS Provider vetoed the operation."

book

Article ID: 100023989

calendar_today

Updated On:

Description

Error Message

"The VSS_E_PROVIDER_VETO the operation" or "The VSS Provider vetoed the operation."


Cause

If installed, the tool HP Device Access Manager may be preventing the volume(s) from completing the VSS Writer procedure.

Resolution

Please contact HP technical support to troubleshoot the issue. The program can be removed using the Uninstall Program feature in Windows. However, Veritas recommends contacting HP technical support first. 

If you do not have HP Device Access Manager installed on your system, its possible another similar application may be having the same effect and causing this VSS error.

 

Issue/Introduction

Backups fail with "The VSS_E_PROVIDER_VETO the operation" or "The VSS Provider vetoed the operation.". Windows Event Log reports "Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\GLOBALTOOT\DEVICE\Hardisk...