Cleaning job fails with error "0xe0008234 - Library Error - attempt to clean a drive in a library with expired or bad cleaning media."

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Article ID: 100022850

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Description

Error Message

Final error: 0xe0008234 - Library Error - attempt to clean a drive in a library with expired or bad cleaning media.
Final error category: Backup Media Errors
 V-79-57344-33332 - Library Error - attempt to clean a drive in a library with expired or bad cleaning media

UMI: V-275-611 The cleaning media 'CLNXXX1' has expired
 

Cause

This error is reported if the number of mounts of the cleaning tape, exceeds the number of cleanings allowed for that media.
This can be verified by going into the properties of the cleaning tape.
 

Resolution

1. Click on Storage tab as shown in Figure1
 
Figure 1
 
 
2. Right click on cleaning slot and select "Details".
  
3. Increase the Maximum cleaning count as shown in Figure 2. 
  
Note: This can be increased depending on how many times the Cleaning tape supports.
  
Figure 2
 
  
NOTE:  Confirm with the cleaning tape manufacture documentation that the cleaning tape has not reached it limit in how many times it can be cleaned. The tape drive might not do the cleaning even after you increase this number.

AND / OR
 

Check the status of the cleaning media using the tape library's user interface:

1. Log into the web console for the robotic library or use the LCD screen on the front panel of the device

2. Check the Status of the Cleaning media.  For instructions on how to check the status of the media, refer to the user guide from the device manufacturer.

3. If the status shows that the Cleaning media is defective or "Expired", it should not be used for any further cleaning operations.  Replace the media with a new cleaning tape.  For further information, contact the hardware vendor.  

 

If the cleaning tape has not exceeded the maximum number of allowed cleanings, perform the following steps in Backup Exec:

1. Delete the Cleaning media either from the Devices tab or the Media tab

2. Under the Devices tab in Backup Exec, right click on the slot which contains the cleaning media and click on SCAN.

3. Run the cleaning job again.


 

Issue/Introduction

Cleaning job fails with error "0xe0008234 - Library Error - attempt to clean a drive in a library with expired or bad cleaning media." NOTE: This error can also be reported when running a backup/duplicate job..