Domino backup job fails with corrupt or inaccessible database error.
Article ID: 100022334
Updated On:
Description
Error Message
• The item in use - skipped. This database has local access protection (encrypted) and you are not authorized to access it
• The item in use - skipped. Database is corrupt -- Cannot allocate space
• The item in use - skipped. Database has been corrupted and can't be repaired; cannot open
• The item in use - skipped. Database is being compacted; Compact must finish before use
Resolution
Instead of failing the backup job, the Backup Exec Domino agent has the ability to recognize these problem databases and display an exception rather than a failure. Use the steps below to implement this logic. The registry change is to be made on the Backup Exec Media server.
Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.
1) At the Backup Exec Server,
click Start > Run.
2) Type regedit, and then click OK.
3) Open the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\veritas\Backup Exec For Windows\Backup Exec\Engine\Domino
4) Double-click the registry key Ignore inaccessible databases.
5) Change the value in the Value data field to 1.
6) Click OK.
7) Close regedit.
Issue/Introduction
When an inaccessible or corrupt Domino database is encountered during a Backup Exec Domino database backup, the job may fail with one of the below error messages.
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