Backup of CIF Shares fails with an error "0xe000fe29 - Authentication failed on connection to the server"
Article ID: 100022032
Updated On:
Description
Error Message
0xe000fe29 - Authentication failed on connection to the server
BENGINE: ndmpConnectEx : Control Connection information: A connection was established between end-points 127.0.0.1:1704 and 127.0.0.1:10000.
BEREMOTE: ndmpRun: Control connection accepted : connection established between end-points 127.0.0.1:10000 and 127.0.0.1:1704
BENGINE: NDMP version 3 connection CONNECTED
BESERVER: -1 Client requested key (1253307914).
BESERVER: 01 Server Configuration: Client added: 9
BESERVER: -1 Client 'ServerName' connected('','SERVERNAME\backup'): 0x12583e0
BENGINE: NDMPEngine::SetupNDMPConnection(): Using the system default logon account
BEREMOTE: BECryptoInit: BECrypto non-FIPS mode successfully enabled.
BENGINE: BECryptoInit: BECrypto non-FIPS mode successfully enabled.
BEREMOTE: BELogonUser: beclass::IsThisMe() returned error: 87
BEREMOTE: LogonType set = [LOGON32_LOGON_INTERACTIVE][0x2]
BEREMOTE: LogonUser failed: Logon failure: the specified account password has expired.
BEREMOTE: LogonUser failed for user: SERVERNAME\Administrator
BENGINE: ERROR: 4 Error: Connection has not been authorized
Resolution
- Reset the password of the System Logon Account from Active Directory.
- If the password was changed in Active Directory, change the password accordingly in Backup Exec the following way:
- Select "Network | Logon Accounts" Highlight the account System Logon Account
- Select "Edit" Select "Change Password" and enter the new password under "Password" and "Confirm"
- Run the backup job again
.
Issue/Introduction
