0xe0000900 - The requested media is not listed in the media index and could not be mounted.
Article ID: 100021155
Updated On:
Description
Error Message
"0xe0000900 - The requested media is not listed in the media index and could not be mounted. To add the media's catalog information to the disk-based catalogs, run an inventory operation on the media and resubmit the Catalog operation."
UMI code : V-79-57344-2304
Cause
After a successful backup, cannot see restore selections. In the restore selections window the above pop-up message is displayed.
The Application event logs report:
Type: Error
Date: 6/2/2009
Time: 5:31:43 AM
Event: 34323
Source: Backup Exec CatErrorHandler Server
Category: None
User: N/A
Description:
Update to catalog file C:\Program Files\Symantec\Backup Exec\Catalogs\\688C35B0-6530-490A-B82A-A150808DF31C_3.fh failed.
Reason: There is not enough space on the disk.
Resolution
The above event error indicates that there is not enough space on the hard drive to write the Catalog file.
1. In Backup Exec, navigate to Tools >> Options >> Catalogs.
2. Note the Catalog drive and path location and then check the destination for hard drive space limitations.
3. Free up enough hard drive space to accommodate the catalogs.
Alternatively, it is recommended moving the catalog destination to another drive other than the system drive to avoid problems in the future.
OR
Change the location of Catalogs folder to another volume using BEUtility.
https://www.veritas.com/docs/000032766.
https://www.veritas.com/docs/000032766.
Issue/Introduction
0xe0000900 - The requested media is not listed in the media index and could not be mounted.
Additional Information
ETrack: 0xe0000900
ETrack: 34323
UMI: V-79-57344-2304
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