Backup Exec Job Engine (bengine.exe) consuming large amounts of memory after a server restart or when the Backup Exec services have been restarted

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Article ID: 100020448

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Updated On:

Resolution


Backup Exec Job Engine will connect to the Data and Job Log locations when the service is starting. A large or malformed job log may cause high memory utilization when the Backup Exec Job Engine starts which may cause Backup Exec service failures.


Resolution:

Perform one of the following options:

Option 1:

Change the job log location for Backup Exec by using BEUtility

 
For Instruction, please refer to the following article:
 

 

Option 2:

Remove the Job Logs from the default Data directory.

 
By default, Backup Exec job log are located within the Veritas Backup Exec Data directory (X:\Program Files\Symantec\Backup Exec\Data).
 

 
Perform the following steps to remove the job logs.
 

 
1. Stop the Backup Exec Services using the Windows Services Applet services.msc
 
2. Move the BEX_SERVERNAME_xxxxx.xml files to a new folder
 
3. Start the Backup Exec services using the Windows Services Applet services.msc
 

 

 

 



 

Issue/Introduction

Backup Exec Job Engine (bengine.exe) consuming large amounts of memory after a server restart or when the Backup Exec services have been restarted