RALUS (Remote Agent for Linux or Unix Servers) Restore: Restore a file or a directory from Linux Red Hat NFS3 mount point fails with an "Access denied" error

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Article ID: 100020421

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Description

Error Message

Final error 0xe0008488 - Access is denied Final error category Security Errors

Cause

Restore of a file or a directory from an NFS3 mount point may fail in the following scenario(s):
 
  • The Remote Agent for Linux or UNIX Servers (RALUS) is used to back up data from an NFS mount point.
  • Another server hosts the NFS share and use the /etc/exports file.
  • Both servers run Linux Redhat Enterprise Linux.

Resolution

In this scenario, the restore job fails because the parameter ?no_root_squash? is not specified in the source /etc/exports file.  By default, this parameter is not specified, so specify it to enable the job to run. The /etc/exports file on the source NFS server looks similar to the following example:  
/test1/test xx.xx.xx.xx(re,no_root_squash)
Note:  Replace the xx above with the actual IP Address. It's crucial to understand any security implications before making this change. Please refer - Configuring the NFS Server
 
 

Issue/Introduction

RALUS (Remote Agent for Linux or Unix Servers) Restore: Restore a file or a directory from Linux Red Hat NFS3 mount point fails with an "Access denied" error
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