Event ID 57802 - The Backup Exec Server Service did not start. An internal error (4313) occurred in object -1.

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Article ID: 100020359

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Description

Error Message

The Backup Exec Server Service did not start. An internal error (4313) occurred in object -1.

Resolution

The Backup Exec Server Service (BESERVER.EXE) will not start and the following error is reported in the Application Log:
 
 
ERROR:
 
Event Type: Error
Event Source: Backup Exec
Event Category: (65535)
Event ID: 57802

 
Description:
The Backup Exec Server Service did not start.  An internal error (4313) occurred in object -1.
 
The Backup Exec Server service will not start if the Backup Exec SQL database (BEDB) is in Single User Mode. Please use the SQL Management Tools to determine if the Backup Exec BEDB SQL database is in Single User mode. If it is in Single User Mode, take the Backup Exec database out of Single User mode and restart the SQL SERVER (BKUPEXEC64) service and all the Backup Exec services.
 
How to: Set a Database to Single-user Mode
http://msdn.microsoft.com/en-us/library/ms345598.aspx

Issue/Introduction

Event ID 57802 - The Backup Exec Server Service did not start. An internal error (4313) occurred in object -1.