Attempt to add an EMC Data Mover under NDMP server returns message "Unable to validate the NDMP server at this time"
Article ID: 100019401
Updated On:
Description
Error Message
Unable to validate the NDMP server at this time. Do you still want to add it?
Cause
Attempt to add an EMC Data Mover server in Backup Exec console returns the above mentioned message if authentication for the user "NDMP" is not set to MD5 on the EMC Data Mover.
Backup Exec SGMon Debug when configured to place Device and Media in verbose logging shows error below when EMC filer is being added under NDMP Server
PVLSVR: DeviceloScsi::Provider::TestNdmpServerConnection:
DERROR_PERMISSSION_DENIED(0x7000002e) <-
PVLSVR: AdammSession::Execute(ADAMM_SESSION_EXECUTE_NDMP_VALIDATE_HOST)
ERROR = 0x00000005 (ERROR_ACCESS_DENIED)
NDMP debug log from the filer shows the message "md5 password cannot be calculated" as shown in Figure 1.
Resolution
NDMP configuration for backups requires setting a username and password for each NDMP-host Data Mover (Data Mover is an equivalent to Netapp Filers) . The username recommended for for EMC NDMP Server is "ndmp".
To resolve the issue,set authentication to MD5 for the account "NDMP" on the EMC Data Mover.
Issue/Introduction
