"Failed to load configuration settings" occurs when attempting to launch the DLO (Desktop and Laptop Option) Client
Article ID: 100018971
Updated On:
Description
Error Message
Information V-139-32772-3617
Failed to load configuration settings
Cause
This above error is generally caused by Database References that do not contain the correct information or a lack of SQL Database rights to Open, Query, and Write to the DLO Database. Perform the following solutions to either resolve or diagnose the cause of the issue.
Resolution
- First follow this article https://www.veritas.com/docs/000033946 to make sure that all the settings on the client workstation is properly configured.
- If the step 1 doesn't fix the issue, run MDAC (Microsoft Data Access Components ) Component Checker to check for any mismatches.
- If the mismatches are found run repair of MDAC.
For more information on how to run repair of MDAC please refer the related documents section.
Issue/Introduction
V-139-32772-3617 -- "Failed to load configuration settings" occurs when attempting to launch the DLO (Desktop and Laptop Option) Client
Additional Information
UMI: V-139-32772-3617
ETrack: 1085136
UMI: V-139-32775-14
UMI: V-138-32772-3617
UMI: V-138-32775-14
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