Desktop and Laptop Option (DLO) backups fail with the error "Network user data folder storage limit has been reached"
Article ID: 100018469
Updated On:
Description
Error Message
Backup - Network user data folder storage limit has been reached. There is insufficient disk space to back up file 'c:\documents and settings\User\my documents\User.pst'.
Cause
Backup using DLO fails with the above mentioned error message if the specified disk storage limit was reached when trying to add a new revision to the network user data folder.
Resolution
To resolve the issue perform either of the following:
A. Edit the DLO User profile settings as follows:
1. On the DLO navigation bar, click Setup.
2. In the Settings pane, click Profiles.
3. Select the desired profile and right-click on it. Select Properties.
4. Deselect the option " Limit network user data folder to" under the Storage Limits in the profile the option (Figure 1)
Figure 1
OR,
B. Increase the amount of disk space used for storing backup files in the network user data folder.
Issue/Introduction
Desktop and Laptop Option (DLO) backups fail with the error "Network user data folder storage limit has been reached"
Additional Information
UMI: V-139-52224-30300
UMI: V-138-52224-30300
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