Access Denied error appears on the Desktop and Laptop Option (DLO) client's workstation.
Article ID: 100018449
Updated On:
Description
Error Message
UMI Code : V-139-52224-20040
Cause
This error is caused when the DLO Agent is unable to backup a file that is corrupt or is a 0 byte file.
Resolution
Try to open the particular file by double clicking on it from User's computer, if the file cannot be opened, it could be corrupt and may not get backed up. Also check if it is a temp file or a 0 byte file, such temp or 0 byte file can be delete. If file is important but corrupt, move the file out of the backup selection and run the backup job again.
Issue/Introduction
When using Desktop and Laptop Option (DLO) agent, the error
Access Denied and the code V-139-52224-20040 or V-138-52224-20040 appears on the users workstation.
Additional Information
UMI: V-139-52224-20040
UMI: V-138-52224-20040
Was this article helpful?
Yes
No
Powered by
