Error "0xe0008212 - Library error - invalid element address" is reported during an inventory or backup operation .

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Article ID: 100018287

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Description

Error Message

0xe0008212 - Library error - Invalid element address

The above error is generated while performing any tape operation in Backup Exec for Windows Servers.

Figure1:


UMI Code: V-79-57344-57349

Cause

This error indicates incorrect SCSI configuration or faulty Hardware.

Resolution

The issue can be usually resolved by performing  the following troubleshooting steps:
 
1. Ensure that Tape Drive is not set to SCSI ID "0" or "1". These SCSI Id's are usually reserved for bootable devices.
 
2. Update the SCSI controller's driver and firmware.
 
3. Update the tape drive firmware.
 
4. Check the Windows Event Viewer for hardware errors (Event ID 5,7, 9, 11 or 15). For further troubleshooting information on this issue, refer to the Related Documents section of this article.
 

 

Issue/Introduction

Error "0xe0008212 - Library error - invalid element address" is reported during an inventory or backup operation .