Backup Exec Preinstall Environment Checker warning: Backup Exec installation may fail with WMI errors V-225-245

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Article ID: 100017778

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Description

Error Message

WMI errors are detected. This may cause SQL express to fail to install.

The Backup Exec Preinstall Environment Checker may display a warning that the installation could fail with WMI errors.

The errors described in the table below are generic SQL Express installation or WMI errors.
 

UMI Description
V-225-245 WMI errors are detected. This may cause SQL express to fail to install. Probably need to re-configure wmi.

 

Resolution


1.To diagnose issues with WMI, use the Microsoft guide to using WMI diagnosis utility
         
3.The commands in the list below can be run in a Windows command prompt to re-register WMI.
 
net stop winmgmt
 
cd /d %windir%\system32\wbem
 
for %i in (*.dll) do RegSvr32 -s %i  
 
scrcons.exe /RegServer  
 
unsecapp.exe /RegServer
 
wbemtest.exe /RegServer
 
winmgmt.exe /RegServer
 
wmiadap.exe /RegServer
 
wmiapsrv.exe /RegServer
 
wmic.exe /RegServer
 
wmiprvse.exe /RegServer
 
net start winmgmt
 

4.Alternatively, they can be run via CMD or BAT files; however, the third line will need to modified as follows:
 
for %%i in (*.dll) do RegSvr32 -s %%i
 
5.  This should resolve the WMI errors and the Backup Exec installation should complete successfully. 

Issue/Introduction

The Backup Exec Preinstall Environment Checker displays a warning that the Backup Exec installation may fail with WMI errors.

Additional Information

UMI: V-225-245 ETrack: 776555