Duplicate backup sets following a job operations fail with the error Catalog query for next media failed.
Article ID: 100016844
Updated On:
Description
Error Message
Catalog query for next media failed.
Figure 1:
Cause
- If the following registry key is not at the default setting of 1,
- HKEY_LOCAL_MACHINE\Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\Tape Format\Use Fast File Restore
- The above registry key could have been set to 0 (zero) to trouble-shoot certain restore and catalog issues.
Resolution
To bring the above registry key back to the default setting of 1, Follow the steps below:
Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.
1. Stop all Backup Exec (TM) services
2. Open REGEDT32
3. Edit HKEY_LOCAL_MACHINE\Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\Tape Format\Use Fast File Restore to provide a value of 1 (Figure 2)
4. Start all Backup Exec services again.
Figure 2
Applies To
"Duplicate backup sets following a job" to either "Backup-to-Disk" (B2D) or to tape fails with the error "Catalog query for next media failed" (Figure 1).
Issue/Introduction
"Duplicate backup sets following a job" operations fail with the error "Catalog query for next media failed".
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