Push-install of Backup Exec to a remote computer fails with an error validating service account credentials.

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Article ID: 100015707

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Updated On:

Description

Error Message

The user name and/or password supplied for the Remote Service Account is not valid. Right-click on the server and choose Fix Error to verify the Remote Service Account information and try again.

Installation log file error:
Error validating service account credentials.

Cause

The user account used was not included in the Administrators group on the remote computer.

Resolution

Add the user account to the Administrators group on the remote computer.

Issue/Introduction

Push-install of Backup Exec to a remote computer fails with an error because the user account is not in the Administrators group.