Error Message

Error in job log:

Final error: 0xe000ff18 - A communications failure has occurred with a Virtual Machine resource.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-65304

 

Error in Application Event log:

Log Name:      Application
Source:        Application Error
Event ID:      1000
Task Category: Application Crashing Events
Level:         Error
Keywords:      Classic
Computer:      
Description:
Faulting application name: beremote.exe, version: 14.2.1180.0, time stamp: 0x54f9310e
Faulting module name: libcurl.dll, version: 0.0.0.0, time stamp: 0x4fb54c60
Exception code: 0xc0000409
Fault offset: 0x0000000000048ff3
 

Workaround:

Disable IPv6 on the Backup Exec media server Network Interface cards.

Note: This is a known issue affecting VDDK 6.0

Backing up a virtual machine using Virtual Disk Development Kit (VDDK) 6.0 fails while attempting to open a disk on the Windows Proxy (2125497)

Virtual Disk Development Kit 6.0 Release Notes: https://www.vmware.com/support/developer/vddk/vddk-600-releasenotes.html#compatibility

Known Issues and Workarounds

Windows proxy backup could fail with IPv6 enabled.
When IPv6 is enabled on one or more network interfaces in a Windows proxy, virtual machine backup can fail while attempting to open a disk with the proxy. The cause is a stack buffer overrun in the libcurl.dll library when trying to enumerate DNS servers having multiple IPv6 network interfaces. Although IPv6 is enabled in all versions of Windows 8 and Windows Server 2012, the only known workaround is to disable IPv6 on the backup proxy's network interfaces.