Backup of Agent for Linux fails when target directories or files are garbled on the Linux server.
Article ID: 100015146
Updated On:
Description
Error Message
0xe00084af - The directory or file was not found, or could not be accessed.
Cause
Backup Exec Remote Agent for Linux can deal with only one unified character code on the system-wide.
If there are files/directories using multiple character codes, Backup Exec cannot back up such multiple character code files or directories on a Linux system.
For example, one file name is encoded by UTF-8, another file name is encoded by Shift_JIS.
Backup Exec cannot read the multiple character codes. The files or directories on a Selection List are garbled with the Backup Exec administration console.
Resolution
The character code to be used on a backup target Linux system has to be unified.
Issue/Introduction
Backup of Agent for Linux fails when target directories or files are garbled on the Linux server.
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