Error Message

Final error: 0xe0001309 - The NDMP server returned a backup error.
See the NDMP Log for more information.
Final error category: Resource Errors

The NDMP Log section will report entries similar to the following:

NDMP Log Message: DUMP: ERROR: Required environment variable for Multi subtree option :DMP_NAME not specified.
NDMP Data Halted: Internal Error
NDMP Log Message: Dump aborted.
NDMP Log Message: Mover: Data connection closed by foreign host.
NDMP Mover Halted: Connect Closed
 

The language code of volume on NetApp is set to other than Shift_JIS (sjis).
Current character code can be confirmed on NetApp with the following command:

  vol lang

For example:
  > vol lang vol11
  Volume language is ja (Japanese euc-j*) 

In case of this example, Shift_JIS (sjis) is not set.

Change the language code of volume to Shift_JIS or UTF-8.

When the language code is set to UTF-8:
 Change the following registry value to 1 on media server. (Refer to Related Article 000038168 for further information.)

  HKEY_LOCAL_MACHINE\Software\Symantec\Backup Exec For Windows\Backup Exec\NDMP\UseUTF8