"At risk" icon always appears on Home screen even when "Partially backed up" icon should appear.

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Article ID: 100014904

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Updated On:

Cause

Veritas System Recovery detects that system reserved partition should be backed up even when the OS does not have a system reserved partition.

Resolution

If the OS does not have a system reserved partition, please confirm whether recovery points are actually available by looking at the Backup History in the Veritas System Recovery console.  If recovery points for one or more drives are missing, backup the system as soon as possible.


Veritas Technologies LLC has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Veritas Technologies LLC is committed to product quality and satisfied customers.

This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.  For information on how to contact Veritas Sales, please see http://www.veritas.com.

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

Issue/Introduction

"At risk" icon always appears on Home screen after backup job fails on OS that has no system reserved partition.

Additional Information

ETrack: 3708695