Desktop and Laptop Option (DLO) Staged restore to a new computer.

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Article ID: 100014090

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Updated On:

Resolution

A. If same drives are present in the New Machine:

1. On the Restore tab, select the user account and machine.

2. Select the appropriate computer or folder, right-click on that and click Restore.

3. A window is displayed, provide computer name and uncheck preserve security attributes and click OK:

4. Data is now staged (restored) to the client machine.

5. Install the Desktop Agent on the machine.

6. Launch the Desktop Agent.

7. Once all files restored successfully, delete old machine data from NUDF
 

B. If same drives are NOT present in New Machine:

1. Install DLO agent on new machine.

2. On the Restore tab, select the user account and machine.

3. Select the appropriate computer or folder, right-click on that and click Restore

4. A window is displayed, provide shared folder path on new machine and uncheck preserve security attributes and click OK

 

5. Make the share folder as backup selection folder or copy the restored data to existing backup selection folder.

6. Once all files restored successfully, delete old machine data from NUDF
 


Issue/Introduction

How to stage a restore to a DLO users new workstation. There are two things to consider A. If same drives are present in the New Machine B. If same drives are NOT present in New Machine

Additional Information

ETrack: 3475899