Unable to save a backup job when trying to add an Incremental or Differential template to the backup job because of Granular Recovery Technology (GRT) settings

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Article ID: 100014084

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Updated On:

Description

Error Message

Unable to save the backup "SEVERNAME Full Backup".
The backup definition has an incremental or differential backup job that is enabled for Granular Recovery Technology (GRT), but the full or copy backup job is not enabled for GRT. You must enable GRT for the full or copy backup job if you want to enable it for the incremental or differential backup job.

-- Additional technical details --
Calling Method 'UpdateBackup'
BEMSDK Method 'CBemPolicy.Update'
BEMSDK Failure Code: E000E02C
Error: -536813524
 

Cause

Job default settings have an inconsistency within the GRT settings.
 

Resolution

Go to Configuration and Setting, Job Defaults and select the job default which fits your configuration:

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Add the incremental or differential backup template back to the schedule section to expose the job defaults view for these templates.

image.png
 

 

Now that the Incremental or Differential backup template is added, select the template and review the highlighted section for any inconsistency in regards to GRT settings..

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An example of such an inconsistency; 
under Exchange; GRT is enabled for the Incremental / Differential template.

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Deselect the "Use Backup Exec Granular Restore Technology (GRT) to enable........ "
Click OK
 

 

Veritas Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Veritas Corporation is committed to product quality and satisfied customers.
 
There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.  For information on how to contact Veritas Sales, please see    https://supportbackupexec.cloud.com/support-home/home 
 
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

 

 

Applies To

Backup Exec 

Issue/Introduction

Unable to save a backup job when trying to add an Incremental or Differential template to the backup job.

Additional Information

ETrack: 3579528

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