Hyper-V and VMware: Non-GRT Differential and Incremental backups complete successfully if the Full backup set has been deleted manually, and no prior Differential or Incremental sets exist. Restores will not be successful.

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Article ID: 100014065

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Updated On:

Description

Error Message

None, as the backup and restore will show successful but the data will not be restored properly.

Resolution

Workaround:

Please ensure that the last Full backup set is not expired or manually deleted before the incremental/differential backups.

Veritas Technologies LLC has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Veritas Technologies LLC is committed to product quality and satisfied customers.
 
There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.  For information on how to contact Veritas Sales, please see https://www.veritas.com
 
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

 

Issue/Introduction

When a Full VMWare or Hyper-V non-GRT backup fails, gets deleted or is not available, the next differential backup runs successfully instead of failing. Restores from the backup will not be successful even if indicated in the job log. This issue only occurs with non-GRT enabled backups.

Additional Information

ETrack: 3624225