Moving Desktop Agent Users to a New Network User Data Folder will not delete the data in the old Network User Data Folder in Arctera Desktop Laptop Option.

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Article ID: 100013409

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Updated On:

Resolution

This behavior is by design. This deletion of the data in the old Network User Data Folder needs to be done manually.

 

Applies To

Veritas Desktop and Laptop Option

Issue/Introduction

Moving Desktop Agent Users to a New Network User Data Folder will not delete the data in the old Network User Data Folder in Arctera Desktop Laptop Option (DLO).
The data in the old Network User Data Folder will remain after the procedure "To move one or more Desktop Agent users to a new network user data folder", which is described in Arctera Desktop and Laptop Option Administrator’s Guide, has been performed.

Additional Information

ETrack: 3036002