Error Message

Backup Exec installation log (BKUPINST2014.htm)

=============================================

06-27-2014,08:15:33 : Executing runtime installer package vcredist_x64.exe.

06-27-2014,08:15:33 : H:\BE\WINNT\INSTALL\VCRedist\V11.0\vcredist_x64.exe /quiet /install /norestart /log "C:\ProgramData\Symantec\Backup Exec\Logs\V11.0_x64_msruntime_install.log"

06-27-2014,08:15:49 : Return Value of Microsoft Visual C++ 2012 Runtime : 2147944003

+ 06-27-2014,08:15:49 : ERROR: Failed to execute VC 11.0 runtime installer. Error code 2147944003.

+ 06-27-2014,08:15:49 : Review this log file for details: C:\ProgramData\Symantec\Backup Exec\Logs\V11.0_x64_msruntime_install.log

06-27-2014,08:15:50 : The return value for Microsoft VC++ Redistributables (x64) returned error code: 2147944003

Windows Application Event Log:

=============================================

Microsoft VC++ Redistributables (x64) returned error code: 2147944003

Product: Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 -- Error 1336.There was an error creating a temporary file that is needed to complete this installation. 

Folder: C:\Windows\Installer\MSIA3BD.tmp. System error code: 80

Error 1336.There was an error creating a temporary file that is needed to complete this installation. (Figure 1)

Figure 1

The Installation of Microsoft Visual C++ 2012 Redistributable fails to install halting the installation process due to an existing tmp file in C:\Windows\Installer folder.

ERROR_FILE_EXISTS

80 (0x50)
The file exists.

Remove the temp (.tmp) file from C:\Windows\Installer\ matching windows applicaton event log.