NDMP data Backup and Restore job complete successfully but report bytecount as "0 Bytes"
Article ID: 100012699
Updated On:
Cause
NDMP Debug Log from the EMC NDMP device:
NDMP: 7: Session 466 (thread ndmp466) < sent DATA_GET_STATE reply, unsupported=2, error: NDMP_NO_ERR, op: NDMP_DATA_OP_BACKUP, state: NDMP_DATA_STATE_HALTED, halt_reason: NDMP_DATA_HALT_SUCCESSFUL, bytes_processed=0, est_bytes_remain=0, est_time_remain=0, data_connection_addr=0x005f90b730, read_offset=0, read_len=0 >
Resolution
This issue does not affect the Backup or Restore function. The data is backed up and restored successfully.
Contact EMC support to enable NDMP debug and run the backup job.
NDMP log from EMC NDMP server should be reviewied for "bytes_processed=0".
EMC is working on a fix for this issue and the fix is expected to be available by March 2015. Please check with EMC with reference to the following BUG ID
EMC Bug ID : 671198 - NDMP Statistics drops to 0
NDMP backup is successful but the DATA_GET_STATE reply from the datamover is always showing bytes_processed=0
192219 : NDMP statistics show as 0 MB after the backup is completed
Applies To
EMC VNX 5300
Backup Exec 2012 SP4 with Hotfix 215906, 216746
Issue/Introduction
Backup of NDMP data completes successfully but the backup job reports 0 bytes backed up. The same is observed with restore of NDMP data where the restore job is successful but it reports 0 bytes restored.
Additional Information
ETrack: 3506171
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