Error Message

1.  Error from pdde-config.log:

ERR: D:\backupexecdeduplicationfolder\databases\pddb\data"\pg_hba.conf does not exist.  PostgreSQL may not have been initialized properly.

1. Event Log:
   1. Spoold ID 1: 

4: Failed to run database class

4: Failed to read startup mode

67: Database: connection to database crdb at localhost:5432 failed (could not connect to server: Connection refused (0x0000274D/10061 Is the server running on host "localhost" and accepting TCP/IP connections on port 5432?)

53: Database Manager: could not access storage database (connection actively refused).

 This error can be caused if the Windows Script Host is disabled.

1.  To check if Windows Script Host is enabled, run the following command in an Administrator command prompt:
   • wscript
2. If a pop up shows up with the following text: "Windows Script Host access is disabled on this machine. Contact your administrator for details". Continue to step four.
3. If a dialog pop up shows up with the title "Windows Script Host Settings", this means Windows Script Host is enabled, and is not the root cause of your issue. 
   1. Check to make sure the account that you are currently logged in has proper rights to create a dedupe folder.
   2. Run a repair install of Backup Exec, and ensure it is up to date via LiveUpdate. 

4. Open Regedit and navigate to the following path:
   1. HKLM\Software\Microsoft\Windows Script Host\Settings
   2. Create or modify DWORD "Enabled" and set it to 1
   3. Now try to create a Backup Exec Dedupe Folder.

Warning :   Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.