A catalog job of disk based devices may fail with "Unable to acquire device for the specified pool and media" if the catalog job runs for four hours or more.
Article ID: 100011764
Updated On:
Description
Error Message
V-79-57344-33029 - Unable to acquire device for the specified pool and media
Cause
Expired media sets removed during catalog operation.
Resolution
Data life cycle management, user intervention, or manual expiration of backup sets can contribute to the failure if the catalog job is running at the same time.
Workaround:
- Disable Data Lifecycle Management.
- Start the inventory & catalog operation.
- Once completed, enable Data Lifecycle Management.
For details on disabling Data Lifecycle Managent, refer to article: https://supportbackupexec.cloud.com/support-home/kbsearch/article?articleNumber=100012137&articleTitle=v28713175-temporarily-disable-data-lifecycle-management-in-backup-exec-to-prevent-automatic-deletion-of-expired-backup-sets
Issue/Introduction
Long running catalog jobs may conflict with Data Lifecycle Management reclamation cycles wherein media required for completing a catalog is deleted.
Additional Information
ETrack: 3425343
